The Process

How GetMeCare ONTARIO Works

From posting your first care request to your caregiver's first shift — every step is admin-guided, transparent, and safe.

Get matched in 48–72 hrs Every caregiver VSC-verified $0 agency fee
01
Post your care request
Step 1

Post Your Care Request

Create a family account and fill in your care request in minutes. Tell us about the person needing care, your schedule, location, and target hourly rate.

A one-time $39 CAD admin vetting fee activates your profile, covers our compliance review, and publishes your request to our verified caregiver network.

No recurring subscription fees
Posted within 24 hours
Visible to all matched caregivers
02
Admin vets every caregiver
Step 2

Admin Vets Every Caregiver

Our compliance desk manually reviews every PSW before they can apply to your request. No caregiver bypasses this process — ever.

Vulnerable Sector Check

Issued within 12 months, original document inspected by our team.

Government ID Verified

Photo ID cross-referenced against their registered profile.

PSW Certificate Confirmed

Ontario College certificate or equivalent validated directly.

03
Admin schedules your match
Step 3

Admin Schedules Your Match

Once you review caregiver profiles and agree on terms, our admin team steps in to activate the shift schedule — no direct contact happens until we confirm both sides are aligned.

Admin reviews compatibility before confirming
Shift schedule locked in writing
Both parties notified simultaneously
04
Live shift tracking and billing
Step 4

Live Tracking & Transparent Billing

Your caregiver clocks in and out directly via their dashboard. You see every timestamp in real time from your family portal.

After each completed, dispute-free shift — our admin manually triggers the payment. 85% goes directly to your caregiver. No surprise invoices, no auto-charges.

Real-time shift log visible to families
Payment only after admin confirmation
Full transaction history on your dashboard
FAQ

Common Questions

Yes. Caregivers list their preferred hourly rate on their profile. Families can filter by budget range when browsing.

Yes. We never store raw card data. All payments are tokenized via our PCI-DSS compliant processor and stored on Canada Central servers.

Most families receive their first caregiver match within 48–72 hours of posting their request.

Yes. All users can asses there live support with our team on there dashboard.

It's a one-time fee for employers that covers admin compliance review, caregiver vetting, and publishing your care request to our network. There are no recurring charges.

Our admin team is notified immediately and will work to find a replacement or rescheduled shift as quickly as possible.

Ready to Get Started?

Whether you're a family looking for trusted care or a PSW ready to take control of your schedule — GetMeCare ONTARIO connects you directly, with admin support every step of the way.